The oft-spoken phrase, “Variety is the spice of life” can mean many things, based on context and one’s openness to diversity. In a service business like yours, it may refer to the range of services you offer, but it may also describe the types and dissimilarities of clients you serve. In that case, variety may be problematic. When considering how diverse clients can be, helping you figure out when to say “Yes” and when to say “No”, may be one of our most important interior designer marketing tips.
First, it’s true that there are times when the best thing you can do is refuse to work with a prospective client, regardless of the size or appeal of the job they have. Stated simply, some projects just aren’t worth the hassle.Taking the lead from an article at Houzz.com, the reasons for occasionally saying no to a client are pretty clear:“Not all clients who come your way are a good fit. Maybe they don’t have the budget to get the job done properly. Perhaps they don’t have a clear vision for what they want and keep changing their minds. Or maybe they’re looking for services you can’t provide.”While these are not the only reasons you may want to decline a design job, they are the most common. So, when you feel hesitant about accepting the work they need done, even if you're not 100% sure why, choosing to decline the project – politely – is the best way to avoid regrets in the future.For nearly anyone in a service business, the following experience is likely familiar: The more your client hears you say “Yes” to something, the more demanding they become. In the design business, this can quickly blow up a budget and make it impossible to finish the project on time.And yet, refusing a job can seem impossible because:
- You fear losing a current or potential client
- You fear getting a bad reputation
- You fear hurting their feelings
And yet, over-committing to difficult clients can just as easily cost you work, ruing your rep, and upset the person whose project you struggled to finish on time and on budget!How to Say “No” to a ClientWhen you decide that a design project is not right for you, letting the client know requires tact and a clear explanation if you want to protect your reputation. Explain your reasons calmly and rationally and let them know it’s not “personal”, even if it may be (for example, you think there may be a personality conflict).Whatever the reason may be, if you believe a particular design project (or client) isn’t a great match in the moment, it doesn’t mean they can’t be a valuable resource for your business. By letting them down easy, and if you avoid bruising their ego, they may be willing to work with you again in the future, or possibly offer referrals.Here are a few tactics you can use to gently say “No” to a client:
- Explain that your menu of services does not include exactly what they’re looking for.
- Introduce them to a designer or contractor who can accommodate their needs more easily than you can.
- Let them know that, because your schedule is already full, you simply do not have the time to handle such an important project the way you want to.
While it may seem counter-intuitive to refuse to work with someone who wants to pay you, as a smart business owner you must also protect your own interests. Even though you want your clients and prospects to like you, to have them give you referrals, and to have them believe you can “do it all”, there will be times when the best choice to make is to say, “No thank you”.NOTE: In common use, the common use of the introductory phrase is incomplete. It’s a paraphrasing of the line that comes from William Cowper's poem, “The Task” (1785), which actually reads, “Variety is the very spice of life, That gives it all its flavor.”Looking for more interior designer marketing tips, design trends, and product ideas? Get in touch with TD Fall today.

When an entrepreneur or business owner searches the internet for help with online marketing, one of the first things the “experts” mention is building your brand. Of course, this presupposes that everyone understands what that means. It occurs to us that we too may have taken this for granted when we post interior design marketing tips so, let’s clear up a few things about brand building for your design business.
Once again, if space is an issue (which happens fairly often), a recessed bar may be the perfect answer, especially when the wood being used complements the hardwood floors of the room. (
For blending a bar into an existing space, the slim railing in this design visually separates this midcentury bar and lounge while maintaining an overall open look. An orange banquette is a fun pop of color in the space. (
“Just because bars are hidden away in the basement, does not mean that basement bars do not deserve a great look. Creating simple but classy bars in the basement is a trend that is quickly catching on. We are finding that more and more homeowners are spending more money on the right design. This involves a more streamlined design that focuses on the base cabinets only and the countertop space needed for seating.” (
When space and functionality collide, you sometimes have to fit an in-home bar where you can. Here, creativity serves a purpose; to smoothly integrate your desire to meet the needs of the homeowner. (
When possible a full-service bar design can make a huge impression on homeowner and guests alike. The full service in this home includes a full-size refrigerator, dishwasher, sink, and even a pass-through window out to the patio. (
No value judgments here. After all, it’s not like we think homeowners are suddenly drinking too much. But, it has to be said, the trend toward in-home bars really is pretty cool.Looking for more new interior design trends, marketing tips, and ideas?
It’s that time of year again; when setting goals for your design business rears its head, creates stress, and leads to sleepless nights. “What’s the point of goal setting?” you may ask. After all, you’ve been doing setting business goals for years and rarely achieve them so, maybe this year it makes more sense to simply “wing it”.If that is or has been, your default position about your business, it’s well past time for a refresher course in goal setting.Goal setting is not a talent we are born with but, instead, is a skill that must be developed. While goal setting for your business is not complex, it does require vision and focus: a vision for a large goal by the end of the year, with focus on incremental steps to get you there.Incremental Goal Setting: Small Steps Lead to Big ResultsAs an example, a realistic approach to goal setting might look something like this:
Davenport Collection by Lee Jofa
New Embroideries by Lee JofaLovely needlework is incorporated to produce 
New Trimmings by Lee JofaThe variety of
View the entire
Among the most intriguing trends for 2019 is the use of high definition printing, which allows manufacturers to create porcelain tile that looks almost exactly like stone. Install it on walls, floors or countertops – the options are limited only by your imagination.
This trend is popping up in bathrooms across the country and designers expect to see even more of it in 2019. Exposed shower plumbing pairs well with subway tile or minimalist bathroom decor.
Woods and elegant fabrics have been a stunning combination for centuries and will continue to be popular in the new year. Bare and finished woods, surrounded by plush furnishings, present an opportunity to combine simplicity with style; a rare feat in most designs that can lead to stunning results.
2019 New Arrivals from KravetWhile the trend toward white wall paint is undeniable (see our post on Color of the Year: Benjamin Moore, for example), there is also a strong trend toward using wallcoverings. Needless to say,
Fabrics will also feature prominently in 2019 and, as always, Kravet designers have put together an array of looks, feels, and patterns that offer the opportunity to match any theme you can conceive.
Of course, no room design is complete without furnishings that match the theme. Once again, Kravet has come through with a stunning assortment of variations from which to choose. From elegant furnishings to lovely accent pieces, many of the new arrivals from Kravet will make interior design a pleasure in 2019.
Looking for more interior design trends for 2019, online marketing tips, and design product ideas? Get in touch with TD Fall today.
A recent attention-getting article at
As outlined in a previous post, titled
Alternative Methods for Financing Remodeling Projects
As an interior designer or furnishing supplier, you are surely curious about design trends for the new year. Like many, you are likely curious to know: What’s the hot new color of the year for 2019? As with so many things in the design and furnishings business, the answer to this question will depend on whom you ask.While the
For 2019, Pantone has determined that 
Sherwin Williams 2019 Color of the Year – Established in 1866 by founders Henry Sherwin and Edward Williams, the company has firmly established itself as one of the top five coatings manufacturers in the US. Now a Fortune 500 company, they are best known for the development and marketing of the Valspar, Weatherbeater, and Dutch Boy brand paint lines.Not to be outdone by the competition, the 2019 color of the year from Sherwin Williams is known as 

Looking for more interior design trends and marketing tips, and design product ideas? Get in touch with TD Fall today.