engage your audience

Creating Effective Sales Copy & the Know-Like-Trust Factor

Does the thought of writing sales copy for your business intimidate you? Do you lose sleep at night wondering how you can use the written word to entice prospects into becoming clients? Have you finally decided creating effective sales copy is just not part of your skill set?

You're not alone!

There are innumerable entrepreneurs and business owners out there right now who are feeling overworked, overwhelmed, over-stressed, and exhausted. When you feel like that, the thought of sitting down to write a compelling message about the products or services you offer can be just too much. There’s just too much other stuff that needs your attention, your energy, and your focus.

How can you write anything, let alone an effective marketing message, when there is too much that is demanding your attention?

And yet…

effective sales copy

Compelling Content Improves Your Marketing

And yet, somewhere in that wonderfully creative entrepreneurial brain of yours is the understanding that creating compelling sales copy will improve your marketing and could even save your business.

Effective copywriting enables you to truly connect and engage with your target audience. It lets your prospects know you have something valuable to offer; a product or service that will help them in a specific way. It also sets you apart from your competition, enhances your reputation, and builds trust.

In other words… they will get to know, like, and trust you – instilling a type of faith that you have exactly what they need at this moment!

That’s a Big Job and, if you are unable to create that copy, and you don’t have anyone on your team who can do it either, that’s OK. There are other solutions, and we have some tips to help you get started.

6 Principles of Effective Copywriting

First, we’d like to share the six principles of effective copywriting. This should make it easier for you to kick start your efforts at creating the sales copy you need.

Effective copywriting and content creation follows six principles of persuasion: 1) reciprocity, 2) consistency, 3) consensus, 4) scarcity, 5) liking, and 6) authority. These principles have been scientifically proven to increase persuasion ethically.

  • Reciprocity is feeling an obligation to give something in return when you receive a gift.

  • Consistency is expected and appreciated in what we do and the things we say.

  • Consensus (or Social Proof) is when people look to the actions, words, and behaviors of others to guide their own choices.

  • Scarcity is the desire of wanting more of the things we either don’t or can’t have. (If you need an example, just think back to the spring of 2020 and the crazy run on toilet paper!)

  • Liking we are more likely to say “yes” to people or brands that we like. Strong relationships are essential to building your successful business.

  • Authority people instinctively trust and follow credible experts.

In the contemporary – and incredibly competitive – world of online marketing, every business can benefit from quality copywriting and content creation. In fact, 74% of companies said that copywriting and content creation increased both the quantity and quality of leads they receive.

We realize that not every business owner has the time or inclination needed to learn how to write good sales copy. We sure don’t. That’s why we use a professional copywriter when we need to share a compelling message about our products and services. If you’d like to know more, or simply want a little additional guidance, we can hook you up, and Ted is available for business consulting to the trade. Simply… Contact TD Fall today.

Is Your Sales Copy Too “Salesy”? (Naughty, Naughty!)

When it comes to your sales copy… Pushy prose about a product is problematic and should be proscribed at all costs! (How do you like that alliteration, huh?)

Joking aside, overly aggressive sales copy, making impossible claims that imply prospects aren’t too bright if they don’t buy, is a massive turn-off. In fact, it makes such a bad impression one wonders why some marketers continue to use it. Perhaps they’re just hoping to land one of those suckers born every minute? (Thanks a lot, Mr. Barnum – NOT!)

If you're struggling to create copy that generates conversions, think about the last time you bought something online. And, remember, two very important things are critical to making a sale:

  • Benefits Matter – Your prospect won’t buy until you answer the question, “What’s in for me”?

  • Offer Value – A sale is made only when the value exceeds the price.

Didn’t your last online purchase offer you these things, and isn’t that why you felt comfortable investing in whatever it was?

your sales copy

Conversational Copy is the Key to More Sales

Anyway, it turns out that the best way to create effective sales copy is to start a conversation. People want to be engaged by your copy, enhanced by the knowledge that you understand what they need and can supply it.

This is not to say that writing a catchy headline has become a thing of the past in online marketing. On the contrary, finding a way to create interest is mandatory for beginning the conversation! (Just stay away from the “limited time,” “don’t miss your chance,” and “one time only” type of hype. And avoid too many exclamation points!!!!!)

To get started, imagine how things might go if you and I were to sit down and have a face-to-face conversation about the services you offer. Or, imagine that same chat with a friend or family member. You wouldn’t come at either of us with a line like, “Get it now before it’s all gone” would you? (Before what’s all gone – YOU?)

No, the way to offer value on the benefits you have to offer is to know your audience and recognize their pain points. Then you must present them with practical, real-world solutions that will work – for them AND you.

By doing that, you will be able to engage your audience more fully. You will then connect with them emotionally, enabling you to lead them to a place where they feel they can trust you and are ready to buy your product or service.

While it’s not rocket science, it is about understanding human nature. It’s about appealing to each individual’s self-interest, without labeling them as selfish. It’s about being helpful in a way that they can appreciate for its own inherent value.

For more tips on improving your sales copy and building value for your clients, contact Ted about his business consulting programs.

Social Distancing Makes Marketing with Video More Important Than Ever

marketing with video.jpg

We've written a few times now about the importance of marketing with video. However, as social distancing continues to impact all of our lives on so many levels, the importance of video marketing for your design business has grown significantly. (And, perhaps, exponentially.)

As we mentioned in a previous post, it's already true that remote conferencing and video chat apps make "social distancing" the norm for many of us. Video conferencing has now become true for many interior designers who more commonly work with clients face-to-face. This newly enforced need to work remotely has likely led you to reimagine how you can build relationships with prospects (and current clients) when you are unable to appeal to them in person. (Or, perhaps more accurately, not allowed to do so.)

Even as many of us wonder if the craziness will ever end, you should take steps to preserve your business for the future..

The Value of Video Marketing as a Social Distancing Tool

The good news from all of this is: People who've never before attended an online meeting are becoming familiar with using video conferencing apps. They're also becoming ever more comfortable grabbing information that matters to them from platforms like YouTube, Vimeo, and other video sites. (Of course, they're also getting plenty of sketchy dis-information; but hey, we'll just leave that subject for another time and place!)

As a way to limit the spread of contagious diseases, keeping social distancing involves the simple tactic of keeping extra space between yourself and others in typical situations where you might interact. Grocery shopping, working in an office, and going to school have all become a bit scary, as has sitting in a prospect's home, and sharing your design ideas.

This begs the question then of how all of this could enhance the value of video marketing. Well, as the fear of personal interaction has grown, so has the importance of video for promoting your marketing message!

According to online video production sites like Animoto and Biteable.com, video drives traffic to your website. This increases the odds of visitors being comfortable interacting with you remotely.

Online marketing has always been about one thing – making connections. Yet, people are feeling isolated right now, which is why viewing online videos has jumped exponentially in the past few months. Knowing this, a sharp interior designer can put this valuable information to use in their interest – as well as in the interest of their clients and prospects.

Which Types of Video Work Best During Social Distancing

According to NBCNews.com, "YouTube says its data show more than 500 percent increases in views on March 15, compared to the daily average for rest of the year, for personal activity videos with the terms "at home" or #withme. Videos on meditation (55 percent), cooking (100 percent), and working out (200 percent) also increased in mid-March compared to the same time last year, the platform said." (emphasis added)

While we're recommending you use video conferencing to meet with clients and prospects, it's also important to mention how valuable it can be to share videos on social media and your website.

Why? Because videos get attention and increase interest in you and your business! According to Biteable.com, there are 11 types of videos that are getting the most attention right now:

  1. Interview/Q&A

  2. Behind-the-Scenes

  3. Feature/Product Video

  4. Live Videos/Live Streams

  5. Promos and Deals

  6. Giveaways and Contests

  7. User-Generated Content

  8. Announcements/Reveals

  9. Events

  10. Breaking News/Trending

  11. Tutorials/How-To Videos (these have always been a great idea!)

These subjects are hugely popular during lockdowns, as so many folks are looking for new types of entertainment or quality information. If you can use a variety of video presentations to present your services in a positive, informative fashion – and offer real value in them – you're far more likely to see substantial results!

How to Make it Happen!

The most effective videos have some common characteristics:

  • Entertain, inspire, or educate: Rule number one is to make your video valuable! Aim to either educate, entertain, or inspire.

  • Be attention-grabbing: If your video's not engaging in the first few seconds, your fans are likely to keep right on scrolling. Add an eye-catching title card and aim to grab viewers' attention in the first 3 seconds.

  • You may not need sound: Make sure your video works well without sound (most videos on social media are on mute until the user chooses to turn on the sound). If you want people to listen, encourage viewers to tap for sound in the video description or captions.

  • Use captions: Lots of pages have success with completely wordless or text-only videos. But if the dialogue is a must, add captions so viewers can follow along.

  • Keep it brief: Short videos tend to perform best on social media. We're talking 2-3 minutes tops on Facebook and Twitter. Instagram only allows videos of up to one minute, though the old upper limit of 15 seconds is still often a good length to aim for.

  • Try interesting angles: Bird' s-eye or drone videos, 360° views, Go-Pro action shots…try making videos that offer viewers a seldom-seen view.

  • Let 'em repeat: Videos on Instagram loop automatically, as do short videos on Facebook and Twitter. Take that into account when you're creating them — you might even want to try a seamless loop that viewers won't notice.

  • Be creative: There are so many fun apps that make it easy to create professional, visually appealing videos, especially for Instagram, though you may want to post on other networks too.

If this doesn't answer all your questions about how and why the value of marketing with video has increased as a result of the pandemic and social distancing – or how you can use it to promote your interior design business, then Get in touch with TD Fall today.